Shipping policy

Shipping Policy

Last Updated: July 22, 2026

Thank you for shopping with Evanore. This Shipping Policy explains how we process and deliver orders placed through https://evanore.in.

Order Processing

  • Orders are processed within 1–3 business days after payment confirmation.

  • Orders placed on Sundays or public holidays will be processed on the next business day.

  • During sales, festivals, or high-demand periods, processing may take slightly longer.

Shipping Time

Estimated delivery times are:

  • Metro Cities: 3–7 business days

  • Other Cities & Towns: 5–10 business days

  • Remote Areas: 7–14 business days

Please note that delivery times are estimates and may vary depending on your location, courier availability, weather conditions, and other unforeseen circumstances.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.

  • Any free shipping offers will be clearly mentioned on the website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email, SMS, or WhatsApp message (where applicable) containing your tracking details.

You can use the tracking number to monitor your shipment through the courier partner's website.

Delivery Attempts

Our courier partner will make delivery attempts according to their standard policy.

If delivery cannot be completed due to an incorrect address, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-delivery.

Incorrect Shipping Information

Please ensure that your shipping address, phone number, and email address are accurate when placing your order.

Evanore is not responsible for delays or failed deliveries resulting from incorrect or incomplete customer information.

Damaged or Missing Items

If your order arrives damaged, defective, or with missing items, please contact us within 48 hours of delivery with:

  • Your Order ID

  • Clear photos or videos of the package and product

  • A description of the issue

We will review your request and provide an appropriate resolution.

Delivery Delays

While we strive to deliver all orders on time, delays may occur due to:

  • Weather conditions

  • Natural disasters

  • Public holidays

  • Government restrictions

  • Courier service disruptions

  • Other circumstances beyond our control

We appreciate your patience in such situations.

International Shipping

Currently, Evanore ships only within India.

If international shipping becomes available in the future, this policy will be updated.

Contact Us

If you have any questions about shipping or your order, please contact us:

Evanore

🌐 Website: https://evanore.in

📧 Email: evanoresupport@gmail.com

📞 Phone: +91 80782 81517

📷 Instagram: @evanorestore

Customer Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)

We aim to respond to all customer inquiries within 24 business hours.